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Sightseer
Posts: 1
Accepted Solution

Hero 4 Black w/ original remote

I have a hero 4 black remote that will not pair with an original wifi remote wondering if I can get any help. The camera says pairing a success then the remote will just continue to show pairing until it says stopped then goes into flashing wifi icon. All of the answers say to re-pair the remote, but selecting a new remote is not an option on the hero 4 black. Any help would be great.

Accepted Solutions
Highlighted
Nomad
Posts: 583

Re: Hero 4 Black w/ original remote

I'm using my Wifi remote with my Hero 4 Session as well.

It might be a liitle tricky to get them pairing, but would I do (and what works for me is):

Switch the remote on

turn wifi on on the session (for this camera user needs to select RC from the menue)

 

--> this will let them pair. I then use the remote to switch the camera off and back on to verify everything is fine. Now use as usual.

 

View solution in original post


All Replies
GoPro Community Manager
Posts: 5,858

Re: Hero 4 Black w/ original remote

@stoutoasis4774 - If this is still an issue for you, I'd recommend contacting our Support team at https://gopro.com/help/PKBContactus, and we'll try to get this resolved for you.

 

Thanks,

Jeff

Highlighted
Nomad
Posts: 583

Re: Hero 4 Black w/ original remote

I'm using my Wifi remote with my Hero 4 Session as well.

It might be a liitle tricky to get them pairing, but would I do (and what works for me is):

Switch the remote on

turn wifi on on the session (for this camera user needs to select RC from the menue)

 

--> this will let them pair. I then use the remote to switch the camera off and back on to verify everything is fine. Now use as usual.