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Tourist
Posts: 3
Accepted Solution

Help please


Hello, I bought a 3 way grip mount couple weeks ago for my 60th birthday and Its perfect
But today I tightened up the screw that secures my gopro to the outermost arm (the one that connects with the camera) and one of the end plastics has broken can I possibly buy a replacement end arm please?
Kind regards
Paul


Accepted Solutions
GoPro
Posts: 9,412

Re: Help please

Hello @moldevite. The end section of the 3-Way mount is not sold as a part. But, contact our Support team through https://gopro.com/help/ContactUs so they can help. You may reach them by phone or chat. 

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Tourist
Posts: 3

Re: Help please

[ Edited ]

Some how it has come up as bravevista it should be [edited] many thanks in anticipation of your reply

GoPro
Posts: 9,412

Re: Help please

Hello @moldevite. The end section of the 3-Way mount is not sold as a part. But, contact our Support team through https://gopro.com/help/ContactUs so they can help. You may reach them by phone or chat. 

Tourist
Posts: 3

Re: Help please

Have done and they were brilliant. I had to produce the original receipt and photo of the broken part and they sent me a replacement for the broken bit. First class service wish all companys were like this. Raphael the liason chap was professional, courteous, and helpful to a tee.