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Tourist
Posts: 4

Head Strap not holding Hero 9 Black tight. Falls down on my face.

[ New ]

Tried many different screws and it's all the same, there must be a problem with the particular head strap that I just received. All other mounts as well as the included quickclip holds the hero 9 fine and tight in its place.

GoPro
Posts: 27,018

Re: Head Strap not holding Hero 9 Black tight. Falls down on my face.

[ New ]

Hi @lithehill8626

 

Let our Support Team check on this further.

You may submit a request for a callback or initiate a chat session through https://gopro.com/help/ContactUs

 

Thanks!
Ej