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Sightseer
Posts: 1

HERO 3

[ New ]

La app no encuentra mi camara , y me pide que el dispositivo BlueDevil este encendido, y sinceramente no se de que se trata


Accepted Solutions
Explorer
Posts: 13,028

Re: HERO 3

[ New ]

Was this a typo? Was it supposed to read Bluetooth? If so, Blutooth is a connection service on your mobile device. I don't think the HERO3 utilizes this (I could be wrong), but the app looks for Bluetooth by default, so this may be where the error message is coming from.

Be sure the Blue light is flashing on the camera before you attempt to pair with the app.

See these two articles for assistance connecting
https://gopro.com/help/articles/block/How-to-Pair-the-Camera-with-the-GoPro-App

(Same as link in post by @aragon1006  above) https://gopro.com/help/articles/solutions_troubleshooting/GoPro-App-Camera-Connection-Troubleshootin...

View solution in original post


All Replies
GoPro
Posts: 23,095

Re: HERO 3

[ New ]

Hi @foggystoke44568

 

 

While the camera is on pairing mode, you may also check your phone's connection settings and see if it picks up your camera's name.

Is there a chance that the Wi-Fi name has been set to BlueDevil?

Please go over the steps on this article.

Let us know how it goes.

 

Thanks!

Ej

Explorer
Posts: 13,028

Re: HERO 3

[ New ]

Was this a typo? Was it supposed to read Bluetooth? If so, Blutooth is a connection service on your mobile device. I don't think the HERO3 utilizes this (I could be wrong), but the app looks for Bluetooth by default, so this may be where the error message is coming from.

Be sure the Blue light is flashing on the camera before you attempt to pair with the app.

See these two articles for assistance connecting
https://gopro.com/help/articles/block/How-to-Pair-the-Camera-with-the-GoPro-App

(Same as link in post by @aragon1006  above) https://gopro.com/help/articles/solutions_troubleshooting/GoPro-App-Camera-Connection-Troubleshootin...