Grip sometimes cannot power on GoPro 6 [ New ]

[agilevista14204]

Hello, I use my GoPro 6 with karma grip and I like very much! I have one question if this is physical. Sometimes when I push the “On” the grip cannot power on the camera just power on the grip and the camera is off.if power off the the grip and power on again then the camera on and write “usb connected”. This is a problem or is small issue between gopro6 and gimbal. The firmware is the last.

[mariustanya]

Hello @agilevista14204, 

There might be an issue with either the Grip or the stabilizer, especially if all the components including the camera are updated. We cannot say for certain though unless we have all the details. It would be best to connect with our Support team for further assistance on this matter. You can reach them here: https://gopro.com/help/ContactUs

Thanks, 
Marius