Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Mounts + Accessories
Reply
Highlighted
Tourist
Posts: 1

Gopro smart remote

i bought a gopro smart remote

 

but it doesnt' work anything

 

i tried to charge it, but there was nothing on the screen.

 

what is my next step??

 

please, answer me.

Highlighted
GoPro
Posts: 6,097

Re: Gopro smart remote

 

Hi @noblebeach71646,

 

If your remote is brand new and not changing our of the box please contact our customer support team via phone or chat for assistance.

 

https://gopro.com/help/ContactUs

 

Regards,

-Jay