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Sightseer
Posts: 2

Gopro shorty

[ New ]
I’ve had my new gopro hero 8 and shorty mount for around 4 weeks, but my shorty is starting to crack around the top of the plastic legs where the hinge “holes” are, it’s cracking on all three and the cracks start at these holes
GoPro
Posts: 24,495

Re: Gopro shorty

[ New ]

Hi @radgy

 

Let our Support Team check on this.

You may submit a request for a callback through https://gopro.com/help/ContactUs, or initiate a chat session with one of our representatives.
They may ask you for a photo of the mount. 

 

Thanks!

Ej

 

Sightseer
Posts: 2

Re: Gopro shorty

[ New ]
Just tried, they are closed.
Also I tried uploading photo on here but it wouldn’t load off my iphone, got a message saying wrong extension
GoPro
Posts: 12,613

Re: Gopro shorty

[ New ]

@radgy, you may try contacting them again during business hours. Once on the page, fill out the form and you will be given an option to initiate a chat conversation or to request a callback. Be sure to put in your best contact number on the form.

 

If having trouble connecting to our Chat Support team. You may try changing the location and language to "US, English" on the webpage.