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Sightseer
Posts: 1
Accepted Solution

Gopro remote error

Hello,

When charging my remote i have the battery indicator and above error.

Would anybody know if the error indication is normal? I have not yet coupled/linked the remote to a goppro.

Thx

Accepted Solutions
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GoPro
Posts: 159

Re: Gopro remote error

Hi @snowystar41211.

I am sorry to hear that you are having an issue with your smart remote. You may want to do a reset to your remote first by pressing and holding the Power/Mode button on the remote for about 8 to 10 seconds.

I hope this resolve the issue you were having; otherwise, you may call the support team: https://gopro.com/help/ContactUs

V.

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Highlighted
GoPro
Posts: 159

Re: Gopro remote error

Hi @snowystar41211.

I am sorry to hear that you are having an issue with your smart remote. You may want to do a reset to your remote first by pressing and holding the Power/Mode button on the remote for about 8 to 10 seconds.

I hope this resolve the issue you were having; otherwise, you may call the support team: https://gopro.com/help/ContactUs

V.