Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Mounts + Accessories
Reply
Sightseer
Posts: 1

Gopro quick key

[ New ]

The gopro quick key I had bought a couple years back has never worked for me. It never connects with the gopro app on my phone. I am using SD cards as recommended by gopro, and confirmed they are not corrupted. They work just fine in my gopro. The quick key also does not work with other iphones I have tried it with. 

Will gopro do a replacement? Frustrated that I still have not solved getting this thing to work. 

GoPro
Posts: 28,439

Re: Gopro quick key

[ New ]

Hi @jaammeess21

 

Sorry to hear about the issue with the Quik Key.

Accessories do come with a one-year warranty.

 

Please reach out to our Support Team to further troubleshoot the issue.

They are available by phone or chat through https://gopro.com/help/ContactUs

 

 

Thanks!

Ej