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Sightseer
Posts: 4

Re: Gopro Remo not charging and not working

[ New ]

I would recommand a quality control before sending out new or replacing pieces. Especially as you know that there are a lot of defect Remos already sent to the customers.

Anonymous
Posts: 0

Re: Gopro Remo not charging and not working

[ New ]

same problem here. brand new. one short flash of red. won’t turn on. won’t charge. did anyone out there ever find one that works?

Anonymous
Posts: 0

Re: Gopro Remo not charging and not working

[ New ]
 
Sightseer
Posts: 1

Re: Gopro Remo not charging and not working

[ New ]

I bought 2 Remo on 2 differents store, got the same problem.

GoPro
Posts: 23,316

Re: Gopro Remo not charging and not working

[ New ]

 

Hi @denisn353

 

 

Were you able to refer to the same store regarding this issue?

 

If the Remo is not responding when plugged in, you may try the following:

  • Try plugging into a different power source
  • Try using a secondary USB-C cable

You may also contact our Support Team to proceed with the next steps. https://gopro.com/help/ContactUs

 

 

Regards,

Ej

Tourist
Posts: 8

Re: Gopro Remo not charging and not working

[ New ]

Count me in also. Mine just arrived today and I have tried charging it with Apple iPad, iPhone charger and my Macbook Pro USB-C charger and nothing happens. I can see a red light for a brief moment and then nothing. What a weak product GoPro has made! They should be ashamed for not having better quality check on their products with such a high price tag....this is not helping with their customer sactifaction!