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Reply
Sightseer
Posts: 4

Re: Gopro Remo not charging and not working

[ Edited ]

I would recommand a quality control before sending out new or replacing pieces. Especially as you know that there are a lot of defect Remos already sent to the customers.

Sightseer
Posts: 1

Re: Gopro Remo not charging and not working

same problem here. brand new. one short flash of red. won’t turn on. won’t charge. did anyone out there ever find one that works?

Sightseer
Posts: 1

Re: Gopro Remo not charging and not working

 
Sightseer
Posts: 1

Re: Gopro Remo not charging and not working

I bought 2 Remo on 2 differents store, got the same problem.

GoPro
Posts: 8,968

Re: Gopro Remo not charging and not working

 

Hi @denisn353

 

 

Were you able to refer to the same store regarding this issue?

 

If the Remo is not responding when plugged in, you may try the following:

  • Try plugging into a different power source
  • Try using a secondary USB-C cable

You may also contact our Support Team to proceed with the next steps. https://gopro.com/help/ContactUs

 

 

Regards,

Ej

Highlighted
Tourist
Posts: 8

Re: Gopro Remo not charging and not working

Count me in also. Mine just arrived today and I have tried charging it with Apple iPad, iPhone charger and my Macbook Pro USB-C charger and nothing happens. I can see a red light for a brief moment and then nothing. What a weak product GoPro has made! They should be ashamed for not having better quality check on their products with such a high price tag....this is not helping with their customer sactifaction!