Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Mounts + Accessories
%3CLINGO-SUB%20id%3D%22lingo-sub-312177%22%20slang%3D%22de-DE%22%3EGopro%20Fusion%20Grip%20broken%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-312177%22%20slang%3D%22de-DE%22%3E%3CP%3EThe%20tripod%20has%20been%20divided%20into%20two%20parts%20the%20last%20time%20it%20was%20pushed%20together.%20The%20tripod%20head%20is%20broken%20when%20approaching%20the%20tripod.%20The%20plastic%20is%20splintered.%3C%2FP%3E%3CP%3ENo%20violence%20at%20any%20time.%20Fortunately%2C%20I%20just%20had%20the%20merger%20in%20hand.%20Nothing%20happened%20to%20the%20camera%2C%20but%20the%20workmanship%20leaves%20something%20to%20be%20desired.%3C%2FP%3E%3CP%3EIs%20there%20a%20possibility%20of%20a%20complaint%3F%3C%2FP%3E%3CP%3EI%20bought%20the%20merger%20right%20at%20the%20beginning%20and%20also%20own%20some%20GoPro%20Hero%20cameras.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-312228%22%20slang%3D%22en-US%22%3ERe%3A%20Gopro%20Fusion%20Grip%20gebrochen%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-312228%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F18096%22%20target%3D%22_blank%22%3E%40pedro-hofmann%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EI%20am%20sorry%20for%20any%20troubles%20caused.%3C%2FP%3E%0A%0A%3CP%3EPlease%20let%20our%20Support%20Team%20take%20a%20look%20at%20what%20happened.%3C%2FP%3E%0A%0A%3CP%3EYou%20may%20reach%20them%20by%20phone%20or%20chat.%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks!%3CBR%20%2F%3E%20Ej%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-316981%22%20slang%3D%22de-DE%22%3ERe%3A%20Gopro%20Fusion%20grip%20broken%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-316981%22%20slang%3D%22de-DE%22%3E%3CP%3EI%20want%20to%20try%20somebody%20tomorrow.%20This%20should%20not%20happen%20as%20you%20take%20this%20cam%20so%20while%20playing%20sports%20with%20you%20and%20this%20is%20not%20a%20hard%20use%20at%20all.%20Thanks%20for%20asking%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Highlighted
Tourist
Posts: 6
Accepted Solution

Gopro Fusion Grip gebrochen

Das Stativ hat sich beim letzten zusammenschieben in zwei Teile geteilt. Das der Stativkopf ist beim Ansatz am Stativ gebrochen. Das Plastik ist zersplittert.

Keine Gewalteinwirkung zu keiner Zeit. Zum Glück hatte ich gerade die Fusion in der Hand. Der Kamera ist nichts passiert, aber die Verarbeitung lässt zu wünschen übrig.

Gibt es da eine Möglichkeit einer Reklamation?

Ich habe die Fusion gleich zu Beginn gekauft und besitze auch sonst einige GoPro Hero Kameras.

gopro-fusion-broken.jpg

Accepted Solutions
GoPro
Posts: 10,603

Re: Gopro Fusion Grip gebrochen

Hi @pedro-hofmann

 

I am sorry for any troubles caused.

Please let our Support Team take a look at what happened.

You may reach them by phone or chat. 

https://gopro.com/help/ContactUs

 

Thanks!
Ej

 

View solution in original post


All Replies
GoPro
Posts: 10,603

Re: Gopro Fusion Grip gebrochen

Hi @pedro-hofmann

 

I am sorry for any troubles caused.

Please let our Support Team take a look at what happened.

You may reach them by phone or chat. 

https://gopro.com/help/ContactUs

 

Thanks!
Ej

 

Tourist
Posts: 6

Re: Gopro Fusion Grip gebrochen

I will try to call somebody tomorrow. This should not happen as you take this cam also while making sports with you and this was not a hard use at all. Thanks for asking