05-17-2019 02:09 AM
After a lot of back and forth with support, finally a support agent admitted that the Hero 7's frame does not support any of the doors avaiable with the Sportsmans Mount. Initially they sent me a new door, which was the Hero 5/6 door, but I already had this door and did not fit.
Would be great if anyone else can confirm this, even though the tech support agent confirmed "the new frame for HERO7 Black is not compatible".
The agent will bring up the idea of having a door made to fir the mount.
But to save anyone the trouble if they are in the same spot, the doors don't fit and there is no door that will fit. Which makes the mount rather useless as the center door mounting position gave a lot more stability over the normal underhousing mounting position.
Solved! Go to Solution.
10-04-2019 12:23 PM
05-17-2019 11:41 AM
05-21-2019 10:33 AM
There is a new version of this mount which includes:
- Super Suit Backdoor Mount (HERO6 Black/HERO5 Black) 33ft (10m)
- The Frame Backdoor Mount (HERO6 Black/HERO5 Black) 33ft (10m)
You may check this link for reference.
I hope this helps.
Thanks for the link and reply. Yea unfortunaley they have changed the Standard Frame for the Hero 7, so this mount is not compatibale with the standard Hero 7 frame. Not sure about other suits/frames for the hero 7.
10-03-2019 05:53 PM
So we also bought a GoPro branded Sportsman Mount for our new Hero 7 black (Sept2019). We bought it at the same display as the new camera. It states on the box that it is "Compatible with all GoPro cameras". It's not compatible with this new Hero 7 Black.
And GoPro's position is to tell us to go buy something else?!?
Are you serious?
10-04-2019 12:23 PM
10-07-2019 10:42 AM
I got the old style plastic clamshell package for the sportsman mount as well, which only fits the Hero3/4 series.
To avoid this only get the later design accesories which has the printed cardboard box type (and no clamshell plastic).
I was able to get a replacmenet back door for the Hero 5/6/7 frame directly from China. Try DX, Alibaba, ebay, etc.
BTW: As of now the Sportsman mount seems discontinued and is no longer available at GoPro.com.
12-27-2019 12:21 PM
Got my Sportsman mount several weeks ago. Just spent an hour trying to close the door. I thought it was something I was doing wrong but no it's a design problem. Sure wish Gopro would send us a replacement or let us exchange that door. Frustrating!
Of course tomorrow is the weekend I wanted to use it and now I can't. Boohoo!