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Tourist
Posts: 3

GoPro Remote ARMTE-001 won't turn on (only red light indicator)

Hello.

I am facing a quite frustrating problem with my GoPro Wi-Fi Remote (ARMTE-001). When I am trying to turn it on nothing happens, only red light indicator is lightning. There is no information on the display. I have same situation when charging the remote - only red light lightning.

 

It looks exactly like on this video:

 

 

It does not matter if Remo is connected to the charger or not while turning on. Plese help.

 

Best Regards.

 

 

GoPro
Posts: 4,743

Re: GoPro Remote ARMTE-001 won't turn on (only red light indicator)

Hi @megajump07687,

 

It would be best to contact our customer support team via phone or chat.

 

Here's the link to contact them: https://gopro.com/help/ContactUs

Just prepare your serial number and proof of purchase.

 

 

 

Best Regards,

-Jay