GoPro Hero Session 5 frame broke

[stoutflame30805]

So i was just opening the session 5 Frame and i heard a cracking sound. Later i noticed that all the side posts have a crack. From what i see i am not the only person who this happened to. Note: The Frame was never exposed to damege it was just a normal filming Camera and was not used in any extreme conditions. What should i do, because i was planning to film with the Camera on my Snowboard for the first time, but a replacement costs roughly 30 Euros and i would have needed the camera for filming in like 3 Days. 

[aragon1006 · Accepted solution]

Hi @stoutflame30805

Let our Support Team take a look at what happened with the frame.

They may ask you for a picture of the frame showing the issue.

You may contact them by phone or chat through https://gopro.com/help/ContactUs

Thanks!

Ej

[aragon1006 · Accepted solution]

Hi @stoutflame30805

Let our Support Team take a look at what happened with the frame.

They may ask you for a picture of the frame showing the issue.

You may contact them by phone or chat through https://gopro.com/help/ContactUs

Thanks!

Ej