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Sightseer
Posts: 1
Accepted Solution

GoPro Hero Session 5 frame broke

So i was just opening the session 5 Frame and i heard a cracking sound. Later i noticed that all the side posts have a crack. From what i see i am not the only person who this happened to. Note: The Frame was never exposed to damege it was just a normal filming Camera and was not used in any extreme conditions. What should i do, because i was planning to film with the Camera on my Snowboard for the first time, but a replacement costs roughly 30 Euros and i would have needed the camera for filming in like 3 Days. 

IMG_0368.JPG

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GoPro
Posts: 18,861

Re: GoPro Hero Session 5 frame broke

[ Edited ]

 

Hi @stoutflame30805

 

Let our Support Team take a look at what happened with the frame.

They may ask you for a picture of the frame showing the issue.

You may contact them by phone or chat through https://gopro.com/help/ContactUs

 

 

Thanks!

Ej

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All Replies
Highlighted
GoPro
Posts: 18,861

Re: GoPro Hero Session 5 frame broke

[ Edited ]

 

Hi @stoutflame30805

 

Let our Support Team take a look at what happened with the frame.

They may ask you for a picture of the frame showing the issue.

You may contact them by phone or chat through https://gopro.com/help/ContactUs

 

 

Thanks!

Ej