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Tourist
Posts: 2

GoPro Hero 6 Black housing broke

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I've had my GoPro Hero 6 for less than a year now - and the housing plastic just broke off in the two contact points. The hinge's plastic just disintegrated, and the clip's hinge did too. I am really disappointed and I don't want to buy another housing for $30. Additionally, I have a ton of mounts and accessories which are rendered useless now. Please solve this problem GoPro!


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GoPro
Posts: 12,664

Re: GoPro Hero 6 Black housing broke

[ New ]

@megashore12304, we want to look at what we can do to extend our help. Let our Support team take a look at what happened. You may reach out to them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.

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GoPro
Posts: 12,664

Re: GoPro Hero 6 Black housing broke

[ New ]

@megashore12304, we want to look at what we can do to extend our help. Let our Support team take a look at what happened. You may reach out to them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.

Tourist
Posts: 2

Re: GoPro Hero 6 Black housing broke

[ New ]

IMG_3718.jpgIMG_3719.jpgIMG_3720.jpgIMG_3721-1.jpgIMG_3721.jpg

GoPro
Posts: 12,664

Re: GoPro Hero 6 Black housing broke

[ New ]

@megashore12304, if you contact our Support team, they will be able to look into options for you. When you get ahold of them, please provide them these photos for reference.