Hi everyone, while closing The Frame on my Hero 5 as I usually do, the clasp just snapped in half. Has this happened to anyone else? Do I need to buy a whole new Frame because of this?
@robochicken13 Sorry to hear about that!
So I'd recommend to contact GoPro support and they'll send you that replacement part hopefully.
Thanks for the reply. I will try to contact them during their office hours. It's just the chat or phone call, right? I have not found an email address.
@robochicken13 The chat is open 24/7: https://gopro.com/help/ContactUs
They don't have any email address publicly available.
If they help get you that part make sure to hit that accept solution button.