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Sightseer
Posts: 1
Accepted Solution

GoPro 3Way stick part broken

Hello Dear GoPro! Im 15 years old and i was skiing in Austrian Alps, but my 3Way stick part got broken. Is there any chance of getting/buying a new one? 

GOPR1517.JPG

 

 

 

Thank you! Reinis


Accepted Solutions
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Explorer
Posts: 12,961

Re: GoPro 3Way stick part broken

Contact GoPro Support and they should be able to assist you. Hopefully you have your proof of purchase handy (a picture of a receipt will be fine or if you purchased on gopro.com you can have them look it up with the same email used to make the purchase).
https://gopro.com/help/ContactUs

This is a member to member support forum, so we can't assist you with this, sorry.

Best of luck.

View solution in original post


All Replies
Highlighted
Explorer
Posts: 12,961

Re: GoPro 3Way stick part broken

Contact GoPro Support and they should be able to assist you. Hopefully you have your proof of purchase handy (a picture of a receipt will be fine or if you purchased on gopro.com you can have them look it up with the same email used to make the purchase).
https://gopro.com/help/ContactUs

This is a member to member support forum, so we can't assist you with this, sorry.

Best of luck.
Highlighted
GoPro
Posts: 6,097

Re: GoPro 3Way stick part broken

Hi @reinistolv,

 

 

GoPro customer support team can help you with that. 

Just let them know what happened.

They might also ask for a proof of purchase.

https://gopro.com/help/ContactUs

 

Open that link to contact them via chat.

You can also request a phone call. 

 

-Jay