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Sightseer
Posts: 1

Go Pro Karma Replacement Arm defect

I recently ordered two sets of GoPro Karma Replacement Arms. After replacing the arms of my drone, I tested it and one arm started smoking and smelt of burned plastic. It's a brand new arm and I just installed it. Now the motor won't even spin.
Explorer
Posts: 12,432

Re: Go Pro Karma Replacement Arm defect

You're going to want to contact GoPro Support about this https://gopro.com/help/ContactUs
Tourist
Posts: 1

Re: Go Pro Karma Replacement Arm defect

Did you get this sorted, i've just replaced an arm that smoked, the replacment lights up the led but does not turn.

GoPro
Posts: 3,635

Re: Go Pro Karma Replacement Arm defect

@richarde76417, this can be a result of a connection issue. I have a few troubleshooting steps that might help:

  1. Remove landing gear
  2. Remove bracket
  3. Unplug the affected arm
  4. Reconnect the plug and make sure you hear the lock click into place
  5. Reinstall bracket and landing gear
  6. Test out the new arm by trying to arm the drone

If the issue persists, our Support team will be able to assist you with the next steps. You may reach them by phone or live chat through https://gopro.com/help/ContactUs.