05-08-2020 11:59 AM
Recently got my GP8 and Media mod
Media mod works fine with front or rear mic, no issue.
Tried with my lav mic which is a TRS mic that plugs in directly to the Media mod and I get no audio.
Verified settings change to "Standard Mic" as it should.
Manually updated firmware for GP8 and there was no change.
05-09-2020 04:14 PM
@joemartinmvc, please try reinstalling the firmware update of the camera as it can help correct any errors with the current software installation. Follow the Manual Update instructions specified in this article: https://community.gopro.com/t5/en/How-to-Update-GoPro-Cameras/ta-p/394229
If the issue persists after going through the suggested troubleshooting steps, our Support team will be able to assist you with the next steps. You may reach out to them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.
05-20-2020 08:49 AM
Just an update:
Opened a support case with GoPro and they have determined that my MediaMod seems to be defective and are replacing it for me.
I will update once the replacement comes in.