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Tourist
Posts: 5

GOPRO Plus Only able tp purchase one item with discount

With GoPro plus,

I have to purchase each item I want separately. So i can use the 50% discount.

Is that good to send me 4 different packages?

" Hummmmmm"

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GoPro
Posts: 13,118

Re: GOPRO Plus Only able tp purchase one item with discount

This should not be the case, @fsdgopro. All items in an order that are included in the discount coverage for PLUS should show the 50% discount. May we know which items were you trying to order? If you can post a screenshot of the discount not being applied to all, it would be greatly helpful for us to isolate the issue. Thanks!

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Tourist
Posts: 5

Re: GOPRO Plus Only able tp purchase one item with discount

Here are just 3 of the items that i was looking at. 
Protective HousingHERO8 Black
$49.99$24.99,
RollcageProtective Sleeve + Replaceable Lens for HERO8 Black
$24.99$12.49
Replacement Folding FingersHERO8 Black / MAX
 
$19.99$9.99
 
 

 

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GoPro
Posts: 15,957

Re: GOPRO Plus Only able tp purchase one item with discount

Yes, it can be done under one order and the discount should apply.

Are you getting any error? What other items are you trying to order?

You may also send us a screenshot for reference.

 

 

Thanks!

Ej

 

 

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Tourist
Posts: 5

Re: GOPRO Plus Only able tp purchase one item with discount

Not the best with screen shot ( don't know how to do that +55), But when I always go to check out it only discounts 1 item. I chatted on line and called the help desk BUT the phone line was not helpful and said I have to buy each one at a time. :(  the on line chat was great until i needed to send " screen shot" I thought it would be better to talk but that was not the case

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Tourist
Posts: 5

Re: GOPRO Plus Only able tp purchase one item with discount

I just ordered my case for now. thanks for your help
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Hiker
Posts: 33

Re: GOPRO Plus Only able tp purchase one item with discount

Same here. Yesterday I'm sure discounts were showing on all accessories, today, not one of them is showing a discount?

Tried talking to support but none are available.

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GoPro
Posts: 13,118

Re: GOPRO Plus Only able tp purchase one item with discount

Hello, @neanderthal. Which items were you trying to purchase? Were you logged in to your PLUS account when you did the checkout? Will you be able to try again and see if the issue still persists? A screenshot showing the issue will be greatly helpful. Thanks!