05-06-2020 04:45 PM
This should not be the case, @fsdgopro. All items in an order that are included in the discount coverage for PLUS should show the 50% discount. May we know which items were you trying to order? If you can post a screenshot of the discount not being applied to all, it would be greatly helpful for us to isolate the issue. Thanks!
05-06-2020 05:45 PM
05-06-2020 05:56 PM
Yes, it can be done under one order and the discount should apply.
Are you getting any error? What other items are you trying to order?
You may also send us a screenshot for reference.
05-06-2020 06:02 PM
Not the best with screen shot ( don't know how to do that +55), But when I always go to check out it only discounts 1 item. I chatted on line and called the help desk BUT the phone line was not helpful and said I have to buy each one at a time. :( the on line chat was great until i needed to send " screen shot" I thought it would be better to talk but that was not the case
05-17-2020 03:45 AM
Same here. Yesterday I'm sure discounts were showing on all accessories, today, not one of them is showing a discount?
Tried talking to support but none are available.
05-17-2020 03:00 PM
Hello, @neanderthal. Which items were you trying to purchase? Were you logged in to your PLUS account when you did the checkout? Will you be able to try again and see if the issue still persists? A screenshot showing the issue will be greatly helpful. Thanks!