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GoPro
Posts: 12,224

Re: GO PRO Quik ,

Hi @d0nya

 

Please try the following:

 

Open Quik for desktop
While on the login screen, select the “Help” tab above the Quik for desktop window
Select “Restart with default settings”
A modal will appear saying “Are you sure?“. Click “Restart” once more.
Quik for desktop will close and reopen. Quik for desktop will appear as if you installed it for the first time.
Go to the login screen and input your credentials. You should then be able to login successfully.


Let us know how it goes.
 

 

Thanks!

Ej

Tourist
Posts: 3

Re: GO PRO Quik ,

Already try - doesn`t work... any activity inside the app need reenter login (((

GoPro
Posts: 12,224

Re: GO PRO Quik ,

Thanks for trying @d0nya

 

Kindly try this: use the Activity Monitor to see what GoPro processes are running.  
If anything other than goproapp.devicedetectionservice is running when Quik is not running, force quit them. 
If nothing is running when Quik is running, the message bus may not have started.

 

If it's still the same, please reach out to our Support Team through https://gopro.com/help/ContactUs

 

Regards,

Ej

Tourist
Posts: 3

Re: GO PRO Quik ,

Hi

"...when Quik is not running" - only goproapp.devicedetectionservice is running 
"...when Quik is running" - running about 8-10 related threads

 

Problem with endless autentification is still there (((

 

Is there other software out there that can imbed the GPS data that actually works?

Explorer
Posts: 12,793

Re: GO PRO Quik ,