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Reply
Sightseer
Posts: 2

Re: GO PRO Quik ,

This is not a solvation for Qiuk. Do checkbox for remember password and login option in this program so users can check it and forget about reenter this already prooven information. I was tryed to update gp7 by wifi - failed, next time i`ll try to do it with another card. If it fail too - go to moneyback process. But this Qiuk is beyond the good and evel anyway! - what are you thinking about when do this product!!! 

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GoPro
Posts: 9,712

Re: GO PRO Quik ,

 

Hi @Роман3350

 

Our team is working on this login issue.

We apologize for any troubles caused.

The suggested steps are just workaround while the issue is being worked on.

 

Thanks!
Ej

Sightseer
Posts: 1

Re: GO PRO Quik ,

спасибо чувак, помогло!
Sightseer
Posts: 1

Re: GO PRO Quik ,

То же самое! Постоянно просит залогинится. 

GoPro
Posts: 3,505

Re: GO PRO Quik ,

Hi @fasttree7233,

 

Please try this.

 

Download the new Quik App on our website. 

Install the app and don't open it. 

 

open CMD as admin. 

On CMD type in netsh winsock reset

 

Close CMD open Quik.

 

While on the login screen, select the “Help” tab above the Quik for desktop window
Select “Restart with default settings”
A modal will appear saying “Are you sure?“. Click “Restart” once more.
Quik for desktop will close and reopen. Quik for desktop will appear as if you installed it for the first time.
Go to the login screen and input your credentials

 

Regards,

-Jay 

 

 

Tourist
Posts: 3

Re: GO PRO Quik ,

Добрый день! Вы сотрудник и не знаете как исправить проблему да еще и вводите людей в заблуждение своими бредмауэрами... Не пора ли работу менять?

Рабочее решение: разместите уже, что в случае постоянного запроса авторизации, необходимо:

1. Удалить Quick;

2. Установить Quik-WinInstaller-2.0.1.4320 (это старая версия, она обновится до версии 2.5);

3. Установить свежий Quick (сегодня это GoPro_Quik-WinInstaller-2.7.0.945);

4. Работаем и наслаждаемя.

 

Sightseer
Posts: 1

Re: GO PRO Quik ,

Ваш совет не сработал. Сработало переключение интерфейса ОС на английский, как описано тут: https://gopro.ru/blogs/faq/quik-desktop-postoyanno-trebuet-vvoda-uchetnyh-dannyh-chto-delat

Tourist
Posts: 3

Re: GO PRO Quik ,

Привет! Никак не удается победить постоянную авторизацию Quick на Windows 10. Пробовал переключать интерфейс на английский язык, и так и эдак... все равно постоянно требует авторизацию(((