Unfortunately, the support service can not help, because she does not understand what kind of settings should be changed in the computer. Answered cheerfully, and then fell silent. Sadly.
Sorry to hear about that, @akimr. I am not getting information on the case that was established when you contacted Support. If you have been given a case number, you can use that as reference. It would be best to continue working with Support regarding this matter. Best regards!
If you have already tried the recommended troubleshooting steps on this thread, and the issue persists, let our Support team assist you. You can reach them via phone or chat through https://gopro.com/help/ContactUs .
Нет, не издевательство, это стандартный шаблон ответа применяемый системными компаниями, когда они не знают или не желают решать проблему. Нам этого не понять, а у них "пазл" складывается.
