Ask a Question
GoPro Support Hub Find a solution. Share a solution. Ask a question. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Mounts + Accessories
%3CLINGO-SUB%20id%3D%22lingo-sub-78629%22%20slang%3D%22en-US%22%3EFlotie%20grip%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-78629%22%20slang%3D%22en-US%22%3EHello%20I%20have%20used%20my%20flotie%20grip%20once%20but%20after%20used%20it%20I%20realized%20that%20the%20plastic%20mount%20which%20the%20go%20pro%20are%20connected%20to%20are%20broken.%20Something%20must%20be%20wrong%20when%20it%20broke%20after%20useing%20it%20once.%20I%20have%20tried%20to%20contact%20the%20support%20but%20it's%20not%20working%2C%20what%20to%20do%3F%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-78629%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EAccessories%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-79118%22%20slang%3D%22en-US%22%3ERe%3A%20Flotie%20grip%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-79118%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F43766%22%20target%3D%22_blank%22%3E%40sweetstorm26136%3C%2FA%3E%2C%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EDo%20you%20have%20a%20picture%20of%20the%20broken%20tabs%3F%20It%20is%20definitely%20not%20normal%20for%20those%20tabs%20to%20break%20under%20normal%20conditions.%26nbsp%3B%26nbsp%3B%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EYou%20will%20most%20likely%20need%20to%20get%20in%20touch%20with%20our%20Support%20Team%20by%20Phone%20or%20Chat%3A%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EBest%2C%3C%2FP%3E%0A%0A%3CP%3ERyan%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Sightseer
Posts: 1

Flotie grip

Hello I have used my flotie grip once but after used it I realized that the plastic mount which the go pro are connected to are broken. Something must be wrong when it broke after useing it once. I have tried to contact the support but it's not working, what to do?
GoPro
Posts: 3,924

Re: Flotie grip

Hi @sweetstorm26136,

 

Do you have a picture of the broken tabs? It is definitely not normal for those tabs to break under normal conditions.   

 

You will most likely need to get in touch with our Support Team by Phone or Chat: https://gopro.com/help/ContactUs

 

Best,

Ryan