Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Mounts + Accessories
%3CLINGO-SUB%20id%3D%22lingo-sub-337891%22%20slang%3D%22fr-FR%22%3Efloaty%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-337891%22%20slang%3D%22fr-FR%22%3EHello%2C%20I%20ordered%20the%20floaty%20compatible%20with%20the%20camera%20hero%207%20Black%2C%20with%20the%20floaty%20I%20have%202%20back%20doors%3A%20a%20transparent%20and%20a%20black%2C%20the%20black%20goes%20perfectly%20on%20the%20small%20case%20sold%20with%20the%20hero%207%20Black.%20By%20against%20the%20transparent%20back%20door%20does%20not%20go%20on%20is%20this%20normal%3F%20Is%20it%20a%20door%20that%20fits%20only%20for%20the%20waterproof%20case%3F%20%3CBR%20%2F%3E%20Thank%20you%20in%20advance%20for%20your%20answers.%20%3CBR%20%2F%3E%3CBR%20%2F%3E%20cordially%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-337891%22%20slang%3D%22fr-FR%22%3E%3CLINGO-LABEL%3EAccessories%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-337892%22%20slang%3D%22fr-FR%22%3ERe%3A%20Floaty%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-337892%22%20slang%3D%22fr-FR%22%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-337979%22%20slang%3D%22en-US%22%3ERe%3A%20Floaty%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-337979%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F101107%22%20target%3D%22_blank%22%3E%20%40%20bouthinong2%20%3C%2FA%3E%20%2C%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EWhen%20you%20say%20%22transparent%20backdoor%22%2C%20do%20you%20refer%20to%20the%20%3CA%20href%3D%22https%3A%2F%2Fshop.gopro.com%2Fmounts%2Fsuper-suit%2FAADIV-001.html%22%20target%3D%22_blank%22%20rel%3D%22nofollow%20noopener%20noreferrer%20noopener%20noreferrer%22%3E%20backdoor%20for%20SuperSuit%20%3C%2FA%3E%20%3F%20Or%20the%20%3CA%20href%3D%22https%3A%2F%2Fshop.gopro.com%2Faccessories-3%2Fthe-frame%2FAAFRM-001.html%22%20target%3D%22_blank%22%20rel%3D%22nofollow%20noopener%20noreferrer%20noopener%20noreferrer%22%3E%20backdoor%20for%20the%20frame%20%3C%2FA%3E%20%3F%20%3CBR%20%2F%3E%3CBR%20%2F%3E%20Sincere%20friendships%2C%20%3CBR%20%2F%3E%3CBR%20%2F%3E%20Ann%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-338200%22%20slang%3D%22en-US%22%3ERe%3A%20Floaty%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-338200%22%20slang%3D%22en-US%22%3EI%20think%20that's%20what%20he's%20asking%20for.%20Is%20the%20door%20delivered%20with%20the%20Floaty%20(with%20transparent%20window)%20supposed%20to%20be%20suitable%20for%20the%20frame%20or%20the%20Super%20Suit%3F%20Maybe%20he%20got%20the%20wrong%20one.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-338206%22%20slang%3D%22en-US%22%3ERe%3A%20Floaty%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-338206%22%20slang%3D%22en-US%22%3E%3CP%3EHello%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F101107%22%20target%3D%22_blank%22%3E%20%40%20bouthinong2%20%3C%2FA%3E%20.%20The%20clear%20door%20provided%20with%20the%20Floaty%20package%20must%20be%20used%20with%20the%20Super%20Suit%20only%20(waterproof%20case).%20It%20will%20not%20match%20the%20original%20black%20frame.%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Highlighted
Sightseer
Posts: 2
Accepted Solution

Floaty

Bonjour, j'ai commandé le floaty compatible avec la caméra hero 7 Black , avec le floaty j'ai 2 portes arrières : une transparente et une noir, la noir va parfaitement sur le petit boîtier vendu avec la hero 7 Black. Par contre la porte arrière transparente ne va pas dessus est ce normal ? Est-ce une porte qui s'adapte seulement pour le boîtier étanche ?
Merci d'avance pour vos réponses.

Cordialement

Accepted Solutions
GoPro
Posts: 8,158

Re: Floaty

Hello @bouthinong2. The transparent door that came with the Floaty package is to be used with the Super Suit only (waterproof housing). It will not fit the original black frame. 

View solution in original post


All Replies
Sightseer
Posts: 2

Re: Floaty

 
GoPro
Posts: 3,053

Re: Floaty

Hi @bouthinong2,

 

When you say "transparent backdoor," are you referring to the backdoor for SuperSuit? Or the backdoor for the Frame?

Kind Regards,

Ann

Explorer
Posts: 12,034

Re: Floaty

I think that's what he's asking. Is the door that comes with the Floaty (with transparent window) supposed to fit the frame or Super Suit? Possibly he received the wrong one.
GoPro
Posts: 8,158

Re: Floaty

Hello @bouthinong2. The transparent door that came with the Floaty package is to be used with the Super Suit only (waterproof housing). It will not fit the original black frame.