07-11-2019 11:39 AM
07-11-2019 12:03 PM
Sorry to hear about what happened. It is regretful knowing that your GoPro camera, together with the memories it captured, got lost --this is definitely not the kind of experience we want you to have. That being said, we want to help as best as we can. If you contact our Support team, they will be able to look into options for you. You may reach them by phone or chat through https://gopro.com/help/ContactUs.