Ask a Question
GoPro Support Hub Find a solution. Share a solution. Ask a question. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Mounts + Accessories
%3CLINGO-SUB%20id%3D%22lingo-sub-128209%22%20slang%3D%22en-US%22%3EFaulty%20go%20pro%20helmet%20mount%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-128209%22%20slang%3D%22en-US%22%3ELost%20my%20go%20pro%20hero%206%20black%20when%20I%20was%20skiing%2C%20can%20you%20help%20me%20find%20it%20or%20replace%20it%20because%20of%20the%20faulty%20accessory%3F%3C%2FLINGO-BODY%3E
Reply
Sightseer
Posts: 2

Faulty go pro helmet mount

Lost my go pro hero 6 black when I was skiing, can you help me find it or replace it because of the faulty accessory?
Explorer
Posts: 11,174

Re: Faulty go pro helmet mount

How was the mount faulty?
Sightseer
Posts: 2

Re: Faulty go pro helmet mount

Cause it didn’t stick onto the helmet. I didn’t crash or anything.
GoPro
Posts: 3,924

Re: Faulty go pro helmet mount

@cedriccc

 

I am sorry to hear about the lost GoPro. In this case you will need to get in touch with our Support Team directly. They will take a look at what happened and see what they can do: https://gopro.com/help/ContactUs

 

Best,

Ryan