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Sightseer
Posts: 2

Faulty go pro helmet mount

Lost my go pro hero 6 black when I was skiing, can you help me find it or replace it because of the faulty accessory?
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Explorer
Posts: 12,961

Re: Faulty go pro helmet mount

How was the mount faulty?
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Sightseer
Posts: 2

Re: Faulty go pro helmet mount

Cause it didn’t stick onto the helmet. I didn’t crash or anything.
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GoPro
Posts: 3,924

Re: Faulty go pro helmet mount

@cedriccc

 

I am sorry to hear about the lost GoPro. In this case you will need to get in touch with our Support Team directly. They will take a look at what happened and see what they can do: https://gopro.com/help/ContactUs

 

Best,

Ryan