Ask a Question
GoPro Support Hub Find a solution. Share a solution. Ask a question. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Mounts + Accessories
%3CLINGO-SUB%20id%3D%22lingo-sub-252362%22%20slang%3D%22en-US%22%3EExtra%20Rubber%20Insert%20(lost)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-252362%22%20slang%3D%22en-US%22%3E%3CP%3EHello%20!%3C%2FP%3E%3CP%3EI've%20lost%20the%20rubber%20insert%20for%26nbsp%3Bthe%20large%20tube%20mount%20while%20MTBking%20%3A(.%3C%2FP%3E%3CP%3EDo%20you%20know%20where%26nbsp%3Bcan%26nbsp%3BI%20get%20an%20extra%20rubber%20Insert%2C%20or%20two%3F%26nbsp%3B%3C%2FP%3E%3CP%3EThis%20mount%3A%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fshop.gopro.com%2FEMEA%2Fmounts%2Flarge-tube-mount%2FAGTLM-001.html%22%20target%3D%22_blank%22%20rel%3D%22nofollow%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fshop.gopro.com%2FEMEA%2Fmounts%2Flarge-tube-mount-roll-bars-plus-pipes-plus-more%2FAGTLM-001.html%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThanks!!%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-252569%22%20slang%3D%22en-US%22%3ERe%3A%20Extra%20Rubber%20Insert%20(lost)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-252569%22%20slang%3D%22en-US%22%3E%3CP%3EHello%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F77852%22%20target%3D%22_blank%22%3E%40filiped6301%3C%2FA%3E%2C%20%2C%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EIf%20you%20contact%20our%20Support%20team%20here%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%3C%2FA%3E%2C%20they%20will%20be%20able%20to%20look%20into%20options%20for%20you.%20You%20can%20reach%20the%20team%20by%20phone%20or%20chat.%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks%2C%26nbsp%3B%3CBR%20%2F%3E%20Marius%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-253939%22%20slang%3D%22en-US%22%3ERe%3A%20Extra%20Rubber%20Insert%20(lost)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-253939%22%20slang%3D%22en-US%22%3E%3CP%3EThank%20you%20mariustanya%26nbsp%3B!%20it%20has%20been%20solved%3A)%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-270828%22%20slang%3D%22en-US%22%3ERe%3A%20Extra%20Rubber%20Insert%20(lost)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-270828%22%20slang%3D%22en-US%22%3EI%20just%20need%20the%20rubber%20insert%20only%20for%20the%20large%20tube%20mount.%20The%20link%20for%20support%20sends%20me%20to%20another%20page%20to%20buy%20a%20whole%20new%20mount.%20It%E2%80%99s%20like%20pulling%20teeth.%20Can%20anyone%20help%3F%20Marz%3C%2FLINGO-BODY%3E
Reply
Sightseer
Posts: 2
Accepted Solution

Extra Rubber Insert (lost)

Hello !

I've lost the rubber insert for the large tube mount while MTBking :(.

Do you know where can I get an extra rubber Insert, or two? 

This mount: https://shop.gopro.com/EMEA/mounts/large-tube-mount-roll-bars-plus-pipes-plus-more/AGTLM-001.html 

Thanks!!


Accepted Solutions
Highlighted
GoPro
Posts: 7,104

Re: Extra Rubber Insert (lost)

Hello @filiped6301, ,

 

If you contact our Support team here https://gopro.com/help/ContactUs, they will be able to look into options for you. You can reach the team by phone or chat. 

 

Thanks, 
Marius

View solution in original post


All Replies
Highlighted
GoPro
Posts: 7,104

Re: Extra Rubber Insert (lost)

Hello @filiped6301, ,

 

If you contact our Support team here https://gopro.com/help/ContactUs, they will be able to look into options for you. You can reach the team by phone or chat. 

 

Thanks, 
Marius

Sightseer
Posts: 2

Re: Extra Rubber Insert (lost)

Thank you mariustanya ! it has been solved:)

Tourist
Posts: 2

Re: Extra Rubber Insert (lost)

I just need the rubber insert only for the large tube mount. The link for support sends me to another page to buy a whole new mount. It’s like pulling teeth. Can anyone help? Marz
GoPro
Posts: 3,505

Re: Extra Rubber Insert (lost)

 

Please contact our customer support team @greenflame04542

 

They can check that for you.

 

Thanks,

-jay 

Tourist
Posts: 2

Re: Extra Rubber Insert (lost)

I was able to get assistance thru the chat support. I will be receiving a complementary new insert since I was able to show proof of purchase. Thanks Adele :)