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Sightseer
Posts: 2
Accepted Solution

Extra Rubber Insert (lost)

Hello !

I've lost the rubber insert for the large tube mount while MTBking :(.

Do you know where can I get an extra rubber Insert, or two? 

This mount: https://shop.gopro.com/EMEA/mounts/large-tube-mount-roll-bars-plus-pipes-plus-more/AGTLM-001.html 

Thanks!!


Accepted Solutions
GoPro
Posts: 4,937

Re: Extra Rubber Insert (lost)

Hello @filiped6301, ,

 

If you contact our Support team here https://gopro.com/help/ContactUs, they will be able to look into options for you. You can reach the team by phone or chat. 

 

Thanks, 
Marius

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All Replies
GoPro
Posts: 4,937

Re: Extra Rubber Insert (lost)

Hello @filiped6301, ,

 

If you contact our Support team here https://gopro.com/help/ContactUs, they will be able to look into options for you. You can reach the team by phone or chat. 

 

Thanks, 
Marius

Sightseer
Posts: 2

Re: Extra Rubber Insert (lost)

Thank you mariustanya ! it has been solved:)

Tourist
Posts: 2

Re: Extra Rubber Insert (lost)

I just need the rubber insert only for the large tube mount. The link for support sends me to another page to buy a whole new mount. It’s like pulling teeth. Can anyone help? Marz
GoPro
Posts: 2,443

Re: Extra Rubber Insert (lost)

 

Please contact our customer support team @greenflame04542

 

They can check that for you.

 

Thanks,

-jay 

Tourist
Posts: 2

Re: Extra Rubber Insert (lost)

I was able to get assistance thru the chat support. I will be receiving a complementary new insert since I was able to show proof of purchase. Thanks Adele :)