Ask a Question
GoPro Support Hub Find a solution. Share a solution. Ask a question. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Mounts + Accessories
%3CLINGO-SUB%20id%3D%22lingo-sub-252362%22%20slang%3D%22en-US%22%3EExtra%20Rubber%20Insert%20(lost)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-252362%22%20slang%3D%22en-US%22%3E%3CP%3EHello%20!%3C%2FP%3E%3CP%3EI've%20lost%20the%20rubber%20insert%20for%26nbsp%3Bthe%20large%20tube%20mount%20while%20MTBking%20%3A(.%3C%2FP%3E%3CP%3EDo%20you%20know%20where%26nbsp%3Bcan%26nbsp%3BI%20get%20an%20extra%20rubber%20Insert%2C%20or%20two%3F%26nbsp%3B%3C%2FP%3E%3CP%3EThis%20mount%3A%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fshop.gopro.com%2FEMEA%2Fmounts%2Flarge-tube-mount%2FAGTLM-001.html%22%20target%3D%22_blank%22%20rel%3D%22nofollow%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fshop.gopro.com%2FEMEA%2Fmounts%2Flarge-tube-mount-roll-bars-plus-pipes-plus-more%2FAGTLM-001.html%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThanks!!%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-252569%22%20slang%3D%22en-US%22%3ERe%3A%20Extra%20Rubber%20Insert%20(lost)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-252569%22%20slang%3D%22en-US%22%3E%3CP%3EHello%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F77852%22%20target%3D%22_blank%22%3E%40filiped6301%3C%2FA%3E%2C%20%2C%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EIf%20you%20contact%20our%20Support%20team%20here%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%3C%2FA%3E%2C%20they%20will%20be%20able%20to%20look%20into%20options%20for%20you.%20You%20can%20reach%20the%20team%20by%20phone%20or%20chat.%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks%2C%26nbsp%3B%3CBR%20%2F%3E%20Marius%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-253939%22%20slang%3D%22en-US%22%3ERe%3A%20Extra%20Rubber%20Insert%20(lost)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-253939%22%20slang%3D%22en-US%22%3E%3CP%3EThank%20you%20mariustanya%26nbsp%3B!%20it%20has%20been%20solved%3A)%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-270828%22%20slang%3D%22en-US%22%3ERe%3A%20Extra%20Rubber%20Insert%20(lost)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-270828%22%20slang%3D%22en-US%22%3EI%20just%20need%20the%20rubber%20insert%20only%20for%20the%20large%20tube%20mount.%20The%20link%20for%20support%20sends%20me%20to%20another%20page%20to%20buy%20a%20whole%20new%20mount.%20It%E2%80%99s%20like%20pulling%20teeth.%20Can%20anyone%20help%3F%20Marz%3C%2FLINGO-BODY%3E
Reply
Highlighted
Sightseer
Posts: 2
Accepted Solution

Extra Rubber Insert (lost)

Hello !

I've lost the rubber insert for the large tube mount while MTBking :(.

Do you know where can I get an extra rubber Insert, or two? 

This mount: https://shop.gopro.com/EMEA/mounts/large-tube-mount-roll-bars-plus-pipes-plus-more/AGTLM-001.html 

Thanks!!


Accepted Solutions
GoPro
Posts: 5,522

Re: Extra Rubber Insert (lost)

Hello @filiped6301, ,

 

If you contact our Support team here https://gopro.com/help/ContactUs, they will be able to look into options for you. You can reach the team by phone or chat. 

 

Thanks, 
Marius

View solution in original post


All Replies
GoPro
Posts: 5,522

Re: Extra Rubber Insert (lost)

Hello @filiped6301, ,

 

If you contact our Support team here https://gopro.com/help/ContactUs, they will be able to look into options for you. You can reach the team by phone or chat. 

 

Thanks, 
Marius

Sightseer
Posts: 2

Re: Extra Rubber Insert (lost)

Thank you mariustanya ! it has been solved:)

Tourist
Posts: 2

Re: Extra Rubber Insert (lost)

I just need the rubber insert only for the large tube mount. The link for support sends me to another page to buy a whole new mount. It’s like pulling teeth. Can anyone help? Marz
GoPro
Posts: 3,299

Re: Extra Rubber Insert (lost)

 

Please contact our customer support team @greenflame04542

 

They can check that for you.

 

Thanks,

-jay 

Tourist
Posts: 2

Re: Extra Rubber Insert (lost)

I was able to get assistance thru the chat support. I will be receiving a complementary new insert since I was able to show proof of purchase. Thanks Adele :)