External mic adapter noise. [ New ]

[dccr68]

I'm trying to stream a concert using my hero 7 black and external mic adapter.

The helicopter noise caused by WiFi interference is not acceptable.

Looking on internet it seems a very well known problem.

Do you have any solution?

[aenriquez]

@dccr68, some audio noise (e.g helicopter noise, popping, clicking sound, etc.) in the video when using an external mic adapter (and microphone) can be caused by electronic signals or Wi-Fi interference. 

In order to further isolate the issue, I do have a couple of things to check with you:

• Ensure that your HERO7 Black camera's firmware is up-to-date.
• Make sure a recommended SD card is used in the camera.
• Record a sample footage outside/away from large/high-powered networking devices (e.g., routers, modems, smart TVs, etc.).
• Have you observed whether the audio is impacted when you use the camera alone?
• Does it matter which resolution the camera is set while recording, and how long the recording goes?

[dccr68]

Firmware is updated.

I tried 2 different raccomanded sd cards, + other different cards.

The problem is still there if I use the gopro wifi.

Since I bought the gopro to stream concerts, this is a very big problem.

It seems it is a very well known problem, without solution.

I think gopro should say clearly that is impossible to record audio with wifi on.

If the wifi is off, everything is ok, but it is not possible to stream.

[mariustanya]

Thank you for the update, @dccr68. We will pass this along to the team for a closer look, and we will keep you posted once we have new information. Best regards!

[dccr68]

Any news?

[dccr68]

Ehi! Any news?

[dccr68]

Ehi, still no news? I payed for a mic adapter that is not usable to stream because of WiFi noise!

[clawzskunk]

Yet another thread on the mic adapter issues with no updates for weeks... I don't know why I'm even bothering replying other than to show my own frustration and move all of these threads to the top of the recent issues listing.