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Tourist
Posts: 12

External mic adapter noise.

I'm trying to stream a concert using my hero 7 black and external mic adapter.

The helicopter noise caused by WiFi interference is not acceptable.

Looking on internet it seems a very well known problem.

Do you have any solution?

GoPro
Posts: 3,217

Re: External mic adapter noise.

@dccr68, some audio noise (e.g helicopter noise, popping, clicking sound, etc.) in the video when using an external mic adapter (and microphone) can be caused by electronic signals or Wi-Fi interference. 

 

In order to further isolate the issue, I do have a couple of things to check with you:

  • Ensure that your HERO7 Black camera's firmware is up-to-date.
  • Make sure a recommended SD card is used in the camera.
  • Record a sample footage outside/away from large/high-powered networking devices (e.g., routers, modems, smart TVs, etc.).
  • Have you observed whether the audio is impacted when you use the camera alone?
  • Does it matter which resolution the camera is set while recording, and how long the recording goes?
Tourist
Posts: 12

Re: External mic adapter noise.

Firmware is updated.

I tried 2 different raccomanded sd cards, + other different cards.

 

The problem is still there if I use the gopro wifi.

Since I bought the gopro to stream concerts, this is a very big problem.

It seems it is a very well known problem, without solution.

I think gopro should say clearly that is impossible to record audio with wifi on.

 

If the wifi is off, everything is ok, but it is not possible to stream.

 

 

GoPro
Posts: 8,324

Re: External mic adapter noise.

Thank you for the update, @dccr68. We will pass this along to the team for a closer look, and we will keep you posted once we have new information. Best regards!

Tourist
Posts: 12

Re: External mic adapter noise.

Any news?

Tourist
Posts: 12

Re: External mic adapter noise.

Ehi! Any news?

Highlighted
Tourist
Posts: 12

Re: External mic adapter noise.

Ehi, still no news? I payed for a mic adapter that is not usable to stream because of WiFi noise!

Tourist
Posts: 23

Re: External mic adapter noise.

Yet another thread on the mic adapter issues with no updates for weeks... I don't know why I'm even bothering replying other than to show my own frustration and move all of these threads to the top of the recent issues listing.