05-23-2019 05:37 AM
My External Mic Adapter it recording a loud hissing noise. Doesn’t matter the Input Audio, dead cat or not, WIFI on or off, the audio is unusable. My mic is a Røde Videomicro connected with a TRS cable. Any help appreciate!
05-23-2019 09:45 AM
Sorry for any troubles caused.
To help isolate the issue, kindly do a test recording without the mic adapter. See if the same happens.
If you have access to another GoPro, you can also test it with the adapter.
You may also reach out to our Support Team for assistance.
They are available by phone or chat through https://gopro.com/help/ContactUs
05-23-2019 03:18 PM
Thank for the replay, yes, I forgot to comment it, I had already done it and in fact the sound is good. Also I had test the mic with a Zoom recorder and it is also good.
Thanks for the link, I was trying yesterdaw but the chat was bussy.
What do you suggest? Thanks
05-23-2019 03:25 PM