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Sightseer
Posts: 2

ElGrande ball joint bracket is broken. Replacements available?

[ New ]
My El Grande ball joint bracket is broken. I am having trouble finding out if there is any way to buy replacement parts. If they exist, where can I buy them?
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GoPro
Posts: 23,316

Re: ElGrande ball joint bracket is broken. Replacements available?

[ New ]

Hi @nikih48

 

We do not have a replacement part available on gopro.com

Let our Support Team take a look at what happened.

 

Thanks!

Ej

Sightseer
Posts: 2

Re: ElGrande ball joint bracket is broken. Replacements available?

[ New ]
Great! Let me know what I can do to help the support team get the info they need to help.
GoPro
Posts: 23,316

Re: ElGrande ball joint bracket is broken. Replacements available?

[ New ]

Hi @nikih48

 

Please log a case with our Support Team.

You may submit a request for a callback or initiate a chat session through https://gopro.com/help/ContactUs

 

Thanks!

Ej