Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Mounts + Accessories
Reply
Tourist
Posts: 1

El grande extension pole

I have purchased El grande extension pole just 2 months ago I have not used it much frequently till the date not even underwater conditions but the 3rd extension is stuck lock opens up though it does not extend whenever I try to contact the numbers provided on site they are unreachable chat support is always closed even I have dropped email to gopro india since 3 days they are not even responding to my mails what should i do now ?
GoPro
Posts: 10,213

Re: El grande extension pole

Hi @bravemesa07214

 

Sorry for any troubles caused.

Try contacting them from a landline number.

Or select US on the upper right hand side before initiating a chat session.

You should be able to get through.

 

Thanks!

Ej