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Reply
Sightseer
Posts: 2
Accepted Solution

EL STICK 3 WAY VINO DEFECTUOSO

PERDI MI CAMARA GOPRO MIENTRAS HACIA UNA SESION DE FOTOS,PUES LA ROSCA DEL TRIPODE DEL STICK 3 WAY SE DESPRENDIO DURANTE SU USO EN EL AGUA, QUEDANDOME SOLO EL TRIPODE EN LA MANO.PERDI LA CAMARA Y TODO EL TRABAJO REALIZADO DURANTE SESION FOTOGRAFICA DE 3 DIAS.

ES IMPRESIONANTE, CREIA QUE REALMENTE ERA UN PRODUCTO EXCELENTE HASTA ESE MOMENTO.LA ALEGRIA SE FUE AL PISO,PERDI TODO.PERDI MI HERRAMIENTA DE TRABAJO.ESE STICK NO SIRVIO,VINO DEFECTUOSO.

PUEDO MOSTRARLES FOTOS DE LA CAMARA ANTES DE COMENZAR EL TRABAJO.Y EL TRIPODE QUE FUE LO QUE ME QUEDO. 

NECESITO UNA RESPUESTA DE GOPRO. ESTO ES MUY TRISTE.Y GRAVE TAMBIEN.

BUSCAMOS DURANTE 3 HORAS Y FUE IMPOSIBLE ENCONTRAR LA CAMARA Y EL STICK. SE FUERON AL FONDO DEL MAR.

NECESITO UN RESPUESTA POR PARTE DE LA EMPRESA. HE TENIDO UNA GRAN PERDIDA.Y TODO POR CULPA DEL STICK 3-WAY. QUE MALA CALIDAD.

ESTO ES UN RECLAMO. A CUAL EMAIL PUEDO ESCRIBIR?

EL MIO ES MARUNMERU@GMAIL.COM

 

MARIA EUGENIA AQUINO LUQUE

04248961022

58- VENEZUELA


Accepted Solutions
GoPro
Posts: 7,891

Re: EL STICK 3 WAY VINO DEFECTUOSO

Hello @toughdawn61637

 

Please refer to my response to your other post. You can find it here: https://community.gopro.com/t5/Mounts-Accessories/lost-my-camera-beacuse-the-3way-stick-didnt-work/m...

 

Thanks, 
Marius

 

View solution in original post


All Replies
GoPro
Posts: 7,891

Re: EL STICK 3 WAY VINO DEFECTUOSO

Hello @toughdawn61637

 

Please refer to my response to your other post. You can find it here: https://community.gopro.com/t5/Mounts-Accessories/lost-my-camera-beacuse-the-3way-stick-didnt-work/m...

 

Thanks, 
Marius