01-24-2018 07:19 PM
I have been trying to download my videos that I took with my Hero 5 to my iPhone X using the Quick Key but every time I try it says the file is not supported. it works with other phones like the iPhone 7 but not mine.
01-26-2018 09:49 AM
This is an issue we are aware of and working on! There is no time table for a fix but as soon as I hear something from our Team I will give an update.