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Tourist
Posts: 1

Downloading videos from my GoPro to my iPhone X using the Quick Key doesn't work.

I have been trying to download my videos that I took with my Hero 5 to my iPhone X using the Quick Key but every time I try it says the file is not supported. it works with other phones like the iPhone 7 but not mine.

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GoPro
Posts: 3,924

Re: Downloading videos from my GoPro to my iPhone X using the Quick Key doesn't work.

Hey @seth14m,

 

This is an issue we are aware of and working on! There is no time table for a fix but as soon as I hear something from our Team I will give an update.

 

Best,

Ryan

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Sightseer
Posts: 1

Re: Downloading videos from my GoPro to my iPhone X using the Quick Key doesn't work.

same problem with me.plz find us a solution we spent a lot of money to gopro and gopro key as well.