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Nomad
Posts: 174

Does the battery have a warranty?

[ New ]

Does the gopro 9 battery come with a warranty? My battery is charging non-stop and the charging process never stops. The other four batteries I have purchased do not have this problem.

Sightseer
Posts: 1

Re: Does the battery have a warranty?

[ New ]
Following, just bought my 9 and got it today in the mail one battery showing solid yellow and other is green after 7 hours still
GoPro
Posts: 26,056

Re: Does the battery have a warranty?

[ New ]

Hi @manfrednt @snowyridge14601

 

Let our Support Team check on this further.

You may submit a request for a callback or initiate a chat session through https://gopro.com/help/ContactUs
Please have your camera's serial number and proof of purchase ready

 

Thanks!

Ej

Tourist
Posts: 1

Re: Does the battery have a warranty?

[ New ]

J'ai exactement le même problème avec un pack acheté sur le site GoPro.

GoPro
Posts: 26,056

Re: Does the battery have a warranty?

[ New ]

Hi @sweetpike34421

 

Sorry for any trouble caused.

If it's still the same after manually updating the camera, please let our Support Team know.

You may contact them through https://gopro.com/help/ContactUs
 

Thanks!

Ej