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Sightseer
Posts: 2

Display mode hero9

[ New ]

Hi!

I got today the whole package of new gopro 9 stuff and as i mounted everything together i noticed an issue with the display mode.

See the photo attatched.

Please solve the problem as fast as possible because we need the diplay for an actuall project.

thank´s

thumbnail_IMG_4752.jpg
GoPro
Posts: 15,263

Re: Display mode hero9

[ New ]

@hausi2734, sorry to hear about the trouble. Please contact our Support Team so we can assist you further in resolving this. You may reach out to them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.

Sightseer
Posts: 2

Re: Display mode hero9

[ New ]
Hi! I got a call back, but i did‘t receive the sendig back ducoments!!
GoPro
Posts: 20,785

Re: Display mode hero9

[ New ]

Hello, @v. We checked on the case and we see that Support has sent you the documents via email - to the same email address that you have on your Hub profile. Please check your spam or junk mail folder if you do not see them in your inbox. Let us know what you find out. Thanks!