Ask a Question
GoPro Support Hub Find a solution. Share a solution. Ask a question. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Mounts + Accessories
Reply
Sightseer
Posts: 2
Accepted Solution

Diogo

I buyed my new Gopro hero 7. Black, I got today from the delivering company but I didn’t receive the 64gb sd card as the web site says “sd card free with cameras”, when I did the checkout the as card was there....how can I solve this....cause I can’t use the camera without as card

Accepted Solutions
Sightseer
Posts: 2

Re: Diogo

Thanks Jay for you response
Best regards

View solution in original post


All Replies
GoPro
Posts: 2,443

Re: Diogo

 

Hi @royalgorge8814,

 

Please contact our customer support team if you purchase that camera on our website. 

If it's from other store please contact their customer service. 

 

Normally that camera don't have SD card included.

 

https://gopro.com/help/ContactUs

 

Regards,

-Jay 

Sightseer
Posts: 2

Re: Diogo

Thanks Jay for you response
Best regards