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Tourist
Posts: 1

Defeito controle remoto por voz

[ New ]

Boa noite!

 

Comprei um controle remoto por voz em uma viagem ao EUA no mês de abril de 2018, agora em junho fui usar o controle e observei que é necessário carregar a bateria, porém quando conecto no cabo USB o led vermelho acende e logo em segui se apaga.

 

Regulatory Model Number: GVRC1

SN: A****************

 

Iure Cassel de Quadros

E-mail: iurecassel@gmail.com


Accepted Solutions
GoPro
Posts: 25,303

Re: Defeito controle remoto por voz

[ New ]

 


Hi @toughhero4576

 

Sorry for any troubles caused. Kindly try plugging the REMO into a different power source. If possible, please try using another USB-C cable.

If it's still the same, please reach out to our Support Team. They should be able to help you move forward with this case. You may reach them via phone or chat. https://gopro.com/help/ContactUs

 

 

Thanks!

Ej

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All Replies
GoPro
Posts: 25,303

Re: Defeito controle remoto por voz

[ New ]

 


Hi @toughhero4576

 

Sorry for any troubles caused. Kindly try plugging the REMO into a different power source. If possible, please try using another USB-C cable.

If it's still the same, please reach out to our Support Team. They should be able to help you move forward with this case. You may reach them via phone or chat. https://gopro.com/help/ContactUs

 

 

Thanks!

Ej