Defective charging port

[rockypeak58652]

how do i get my unit replaced by the manufacturer’s warranty. i bought this unit on September 3rd, and i believe the charging port is defective. it will no longer charge.

[mariustanya · Accepted solution]

Hello @rockypeak58652, 

You can get in touch with our Support team and they will be happy to assist. You can call or initiate a chat with them through https://gopro.com/help/ContactUs

Best regards, 
Marius

[mariustanya · Accepted solution]

Hello @rockypeak58652, 

You can get in touch with our Support team and they will be happy to assist. You can call or initiate a chat with them through https://gopro.com/help/ContactUs

Best regards, 
Marius