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%3CLINGO-SUB%20id%3D%22lingo-sub-235212%22%20slang%3D%22en-US%22%3EDefective%20charging%20port%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-235212%22%20slang%3D%22en-US%22%3Ehow%20do%20i%20get%20my%20unit%20replaced%20by%20the%20manufacturer%E2%80%99s%20warranty.%20i%20bought%20this%20unit%20on%20September%203rd%2C%20and%20i%20believe%20the%20charging%20port%20is%20defective.%20it%20will%20no%20longer%20charge.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-235361%22%20slang%3D%22en-US%22%3ERe%3A%20Defective%20charging%20port%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-235361%22%20slang%3D%22en-US%22%3E%3CP%3EHello%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F74467%22%20target%3D%22_blank%22%3E%40rockypeak58652%3C%2FA%3E%2C%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EYou%20can%20get%20in%20touch%20with%20our%20Support%20team%20and%20they%20will%20be%20happy%20to%20assist.%20You%20can%20call%20or%20initiate%20a%20chat%20with%20them%20through%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EBest%20regards%2C%26nbsp%3B%3CBR%20%2F%3E%20Marius%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Sightseer
Posts: 1
Accepted Solution

Defective charging port

how do i get my unit replaced by the manufacturer’s warranty. i bought this unit on September 3rd, and i believe the charging port is defective. it will no longer charge.

Accepted Solutions
Highlighted
GoPro
Posts: 8,294

Re: Defective charging port

Hello @rockypeak58652

 

You can get in touch with our Support team and they will be happy to assist. You can call or initiate a chat with them through https://gopro.com/help/ContactUs

 

Best regards, 
Marius

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All Replies
Highlighted
GoPro
Posts: 8,294

Re: Defective charging port

Hello @rockypeak58652

 

You can get in touch with our Support team and they will be happy to assist. You can call or initiate a chat with them through https://gopro.com/help/ContactUs

 

Best regards, 
Marius