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%3CLINGO-SUB%20id%3D%22lingo-sub-321120%22%20slang%3D%22en-US%22%3ECracked%20waterproof%20case%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-321120%22%20slang%3D%22en-US%22%3EToday%20I%20was%20looking%20at%20my%20new%20case%20and%20I%20noticed%20that%20it%20already%20has%20a%20crack%20I%20do%20not%20use%20this%20in%20a%20way%20that%20it%20could%20be%20damaged.%20It%20is%20used%20inside%20a%20machine%20and%20the%20only%20contact%20is%20coolant%20so%20not%20something%20that%20hits%20with%20any%20force.%20Is%20this%20covered%20by%20warranty%3F%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-321120%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EMounts%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-321138%22%20slang%3D%22en-US%22%3ERe%3A%20Cracked%20waterproof%20case%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-321138%22%20slang%3D%22en-US%22%3E%3CP%3EHello%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F95953%22%20target%3D%22_blank%22%3E%40epicjump72108%3C%2FA%3E%20.%20Per%20warranty%20policy%2C%20GoPro%20products%20and%20accessories%20are%20guaranteed%20against%20manufacturing%20defects%20one%20(1)%20year%20from%20the%20original%20date%20of%20purchase.%20Damage%20resulting%20from%20use%2C%20accident%2C%20or%20normal%20wear%20and%20tear%20is%20not%20covered%20by%20this%20or%20any%20warranty.%20See%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2Fblock%2FWarranty-Information%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2Fblock%2FWarranty-Information%3C%2FA%3E%26nbsp%3B.%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Sightseer
Posts: 1
Accepted Solution

Cracked waterproof case

Today I was looking at my new case and I noticed that it already has a crack I do not use this in a way that it could be damaged. It is used inside a machine and the only contact is coolant so not something that hits with any force. Is this covered by warranty?

Accepted Solutions
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GoPro
Posts: 8,210

Re: Cracked waterproof case

Hello @epicjump72108 . Per warranty policy, GoPro products and accessories are guaranteed against manufacturing defects one (1) year from the original date of purchase. Damage resulting from use, accident, or normal wear and tear is not covered by this or any warranty. See https://gopro.com/help/articles/block/Warranty-Information .

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Highlighted
GoPro
Posts: 8,210

Re: Cracked waterproof case

Hello @epicjump72108 . Per warranty policy, GoPro products and accessories are guaranteed against manufacturing defects one (1) year from the original date of purchase. Damage resulting from use, accident, or normal wear and tear is not covered by this or any warranty. See https://gopro.com/help/articles/block/Warranty-Information .