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Tourist
Posts: 7
Accepted Solution

Corrupted GoPro USB Drive (quik key USB-C with sd 64gb)

If i use the quik key USB-C on my galaxy s8 show a msj Corrupted GoPro USB Drive and ask to format my sd to use it, losing all my data (photos and videos from my gopro sd formatted on gopro hero5) if I put the sd direct on my s8 works and read the files just fine, if I use a quik key micro USB in my Xperia read it perfect and same with the quik key on iPad, the only problem is reading the sd with USB-C

Accepted Solutions
GoPro
Posts: 3,924

Re: Corrupted GoPro USB Drive (quik key USB-C with sd 64gb)

Hi @snakeseven,

 

If you are having issues with just the one Quik Key there may be something going on with it. Reach out to our support team and they should be able to sort that out. https://gopro.com/help/PKBContactus

 

Best,

Ryan

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All Replies
GoPro
Posts: 3,924

Re: Corrupted GoPro USB Drive (quik key USB-C with sd 64gb)

Hi @snakeseven,

 

If you are having issues with just the one Quik Key there may be something going on with it. Reach out to our support team and they should be able to sort that out. https://gopro.com/help/PKBContactus

 

Best,

Ryan

Highlighted
Sightseer
Posts: 1

Re: Corrupted GoPro USB Drive (quik key USB-C with sd 64gb)

do you have backup?