03-23-2019 11:32 AM - edited 03-23-2019 11:33 AM
Were you already working with our Support team about the broken mounts and accessories? It will be best to continue working with them. Kindly check your email for any information that they may have sent.
You may also reach them by phone or chat and provide your case number or email address. Please ensure to have your camera ready and other information that may need.