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Sightseer
Posts: 1

Charging my new REMO

Hi

I bought a brand new REMO, but I can not get it charged, even not after using 3 difrent kind of chargers

I have tried to reset the REMO (8 sec both buttons) but nothing had any succes what to do?

When I try to charge it the red light beeps u for a second and after that nothing happens.

Getting it connected with my GoPro hero 6 (new one and new update on it) does work also.

Do you have a suggestion?

Martijn

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GoPro
Posts: 3,924

Re: Charging my new REMO

Hey @grandwater86042,

 

If you get in touch with our Support Team directly they should be able to help! You can get in touch by Phone or Chat: https://gopro.com/help/ContactUs

 

Cheers,

Ryan