Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Mounts + Accessories
%3CLINGO-SUB%20id%3D%22lingo-sub-205282%22%20slang%3D%22en-US%22%3ECase%20Latch%2FClip%20Broken%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-205282%22%20slang%3D%22en-US%22%3E%3CP%3EHello%20GoPro%20Team%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ESomehow%20I%20broke%20my%20case%20latch%20and%20I'm%20not%20able%20to%20find%20any%20replacement%20part%20for%20it%20on%20the%20website.%3C%2FP%3E%3CP%3EThat%20happened%20when%20I%20had%20to%20remove%20the%20camera%20out%20of%20the%20case%20to%20charge%20the%20battery.%3C%2FP%3E%3CP%3ECan%20you%20help%20me%20to%20find%20an%20replacement%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThanks%2C%3C%2FP%3E%3CP%3EVincent%3CIMG%20src%3D%22https%3A%2F%2Fvcsem46788.i.lithium.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F4252iEECBD03858672394%2Fimage-size%2Foriginal%3Fv%3D1.0%26amp%3Bpx%3D-1%22%20border%3D%220%22%20alt%3D%2220180627_112819.jpg%22%20title%3D%2220180627_112819.jpg%22%20%2F%3E%3CIMG%20src%3D%22https%3A%2F%2Fvcsem46788.i.lithium.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F4253i17FF90843E732D42%2Fimage-size%2Foriginal%3Fv%3D1.0%26amp%3Bpx%3D-1%22%20border%3D%220%22%20alt%3D%2220180627_112848.jpg%22%20title%3D%2220180627_112848.jpg%22%20%2F%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-205365%22%20slang%3D%22en-US%22%3ERe%3A%20Case%20Latch%2FClip%20Broken%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-205365%22%20slang%3D%22en-US%22%3E%3CP%3EHello%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F67140%22%20target%3D%22_blank%22%3E%40vicentiud%3C%2FA%3E%2C%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EIt%20would%20be%20best%20to%20get%20in%20touch%20with%20our%20Support%20team%20regarding%20this%20concern.%20You%20can%20call%20or%20chat%20with%20them%20through%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks%2C%26nbsp%3B%3CBR%20%2F%3E%20Marius%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Sightseer
Posts: 1
Accepted Solution

Case Latch/Clip Broken

Hello GoPro Team,

 

Somehow I broke my case latch and I'm not able to find any replacement part for it on the website.

That happened when I had to remove the camera out of the case to charge the battery.

Can you help me to find an replacement?

 

Thanks,

Vincent20180627_112819.jpg20180627_112848.jpg


Accepted Solutions
GoPro
Posts: 8,136

Re: Case Latch/Clip Broken

Hello @vicentiud

 

It would be best to get in touch with our Support team regarding this concern. You can call or chat with them through https://gopro.com/help/ContactUs

 

Thanks, 
Marius

View solution in original post


All Replies
GoPro
Posts: 8,136

Re: Case Latch/Clip Broken

Hello @vicentiud

 

It would be best to get in touch with our Support team regarding this concern. You can call or chat with them through https://gopro.com/help/ContactUs

 

Thanks, 
Marius