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Sightseer
Posts: 1
Accepted Solution

Carcasa que parece NO original.

Hola.

He comprado un "The Frame" para mi Gopro Hero 7 black y el problema es que me ha venido sin el logo lateral "black 7". Asi parece un marco NO original. 

En el dibujo que sale en la web, aparece con ese logo. Adjunto foto.

Captura de pantalla 2019-07-02 a las 21.52.00.png

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GoPro
Posts: 4,600

Re: Carcasa que parece NO original.

@rockysurf78805, did you purchase it directly at gopro.com (https://shop.gopro.com/accessories-3/the-frame/AAFRM-001.html)? The replacement Mounting Frame will not have the "Black 7" mark on it -- the frame works with other camera models (HERO5 Black, HERO 2018, HERO6 Black and HERO7 Silver/White) as well. Only the original Mounting Frame that came with your HERO7 Black camera will have the "Black 7" mark on it.

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GoPro
Posts: 4,600

Re: Carcasa que parece NO original.

@rockysurf78805, did you purchase it directly at gopro.com (https://shop.gopro.com/accessories-3/the-frame/AAFRM-001.html)? The replacement Mounting Frame will not have the "Black 7" mark on it -- the frame works with other camera models (HERO5 Black, HERO 2018, HERO6 Black and HERO7 Silver/White) as well. Only the original Mounting Frame that came with your HERO7 Black camera will have the "Black 7" mark on it.